Sign in Denied error on Upgrade Schedule Support Page
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Sign in Denied error on Upgrade Schedule Support Page

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Article ID: 204430

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

I am receiving the below error when I try to log in to access the Upgrade Schedule for Clarity SaaS page. I am able to log in and access all other Broadcom support pages without issue. 

"Error: Sign in Denied. You do not have permission to access your account at this time"

Environment

Release : All Supported

Cause

This can be due to the user missing access to the page. 

Resolution

Please open a case with Broadcom Customer Care requesting access to this page.