Adjustment Timesheets Cannot Be Seen From Modern UX

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

A user has a pari of adjustments that are in the 'Returned' and 'Open' statuses.

Upon login to the MUX, the adjustments show, however when navigating away from the time period carousel and going back to the affected time period, they do not appear as the expected dropdown list showing the current and adjustment timesheets.
Only the Posted timesheet appears.

 

Environment

Release : 15.8.1

Component : CA PPM SAAS APPLICATION

Resolution

There are no steps to recreate this scenario.

The solution then is to

1. Capture the timesheet contents

2. Go to the Classic UI and delete the adjustment timesheet from the legacy timesheet view.
Please open a case with Support for this step, if needed

3. In the Modern UX, navigate to the timesheet period and click on the Adjust button to recreate and re-enter the adjustment.