VNA Still Creating Duplicates after patch 20.2.4

Products

• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

 

SYSNAME

 

The one with no sysDescription has no SNMP items. The one with a SysDescription has no VNA items. The one with no SysDescription does not show up in 'Monitored Devices'.

Environment

All DX NetOps Performance Management releases

Resolution

Ran the following mysql and determined the duplicate from NFA and not VNA.

mysql> select SourceID,SourceType,ConsoleName from data_sources2;

+----------+------------+-------------------------------------+

| SourceID | SourceType | ConsoleName |

+----------+------------+-------------------------------------+

| 0 | 16 | CA Performance Center |

| 2 | 1024 | [email protected] |

| 3 | 262144 | Data [email protected] |

| 4 | 65536 | [email protected] |

| 5 | 2 | [email protected] |

+----------+------------+-------------------------------------+

5 rows in set (0.00 sec)

mysql> select SourceID,ItemName from dst_device where ItemName like '%<deviceName>%';

+----------+-----------------------------------+

| SourceID | ItemName |

+----------+-----------------------------------+

| 4 | SYSTEM.DOMAIN.COM |

| 3 | SYSTEM.DOMAIN.COM |

| 5 | SYSTEM |

| 5 | SYSTEM |

+----------+-----------------------------------+