'Starred' Feature causes performance issues setting a Display Condition or in creating Tasks

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

In Task Object -> Subpage -> Display condition Builder, when choosing Project object -> Investment Class, the page cannot be saved.

For upgraded systems, the Task creation page loads fine but saving a new task takes a long time and the page does not show the newly created task.  

STEPS TO REPRODUCE: 

1. Identify a system upgraded to 15.9 from a previous version
2. Navigate to Objects - Task
3. Under Views - Edit Layout (task Properties)
4. Create a new Subpage
5. Click on Properties and Layout of the subpage
6. Click on Define Display Condition
7. Under Object, select Project (master Object)
8. Fields  - Investment Class
9. Operator =
10. Chose any value for Investment Class under Constant
11. Click Add
12. Now Click Save  

Expected: The Display Condition is saved. 

Actual: The page keeps loading and the display condition never saves. 

Environment

Release : 15.9

Component : CA PPM SAAS STUDIO

Cause

This is due to DE58794. This is caused by the introduction of the new 'Starred' feature in modern UX

Resolution

This issue is fixed in 15.9 patch 1 and 15.9.1.

Note: In 15.9 patch 1, the 'Starred' Feature has been temporarily toggled off. However, on 15.9 Patch 1 the 'Starred' Feature can be enabled by following the below steps 

1. Stop all the Clarity services 
2. Navigate to Clarity_home\bin folder and execute the below using command prompt
   • admin toggle-feature STARRED_ENABLED_F13956 1
3. Start all the clarity services 

SaaS Customers: The 'Starred' Feature was also temporarily toggled off in the emergency maintenance Patch on 15.9.0. (SaaS Pre-Patch #1 on top of 15.9.0) in SaaS. If you want to enable the feature, please raise a support case with Broadcom Support. (See New Starred field is missing in 15.9 since the Emergency Maintenance (pre-patch 1)