No events seen in DX Netops Performance Management and cannot add events views to dashboards
Article ID: 204292
Updated On:
Products
Issue/Introduction
No events seen in DX Netops Performance Management and cannot add events views to dashboards.
Environment
Release : 20.2
Component : IM Reporting / Admin / Configuration
Cause
The Event Manager data source was not automatically added at install time.
Resolution
The Event Manager is installed on the DX Netops Portal when it is installed.
Normally it is also automatically added as a Data Source to the DX Netops Portal (CAPC/CA Performance Center)
To add the Event Manager data source, in DX Netops Portal (CAPC/CA Performance Center):
1) Navigate to Administration->Data Sources->Data Sources
2) Click Add
3) Choose "Event Manager' from the "Source Type" drop-down list.
4) Enter the hostname/IP of the DX Netops Portal
Note: You cannot use 127.0.0.1/localhost as other Data Sources such as the Data Aggregator must be able to reach the Event Manager.
5) Leave the port at 8281 and protocol as http.
6) Click Test, and if successful, save.
After ~10-15 minutes, verify if you have events, can add events views, etc.
Additional Information
If this is not successful, collect a CA Remote Engineer from the DX Netops Portal and open an issue with Broadcom Support for further investigation:
3.7.x:
20.2.x:
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