UNIX Agent faces a problem during the start of the Agent
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UNIX Agent faces a problem during the start of the Agent

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Article ID: 204287

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Automic Agent faces a problem during a start. It starts, at least it is written in the log files but then it suddenly crashes without any log record.
Below are the messages observed in the Agent log:

U00029003 Cannot open file '/#####/####/#####/####/servicemanager/bin/../../agents/linux/bin/../temp/OACRCFOY.TXT(ReadFileAuthority())', error code '2', error description: 'No such file or directory'.
U00029003 Cannot open file '/#####/####/#####/####/servicemanager/bin/../../agents/linux/bin/../temp/OACRCFOY.TXT(ReadFileAuthority())', error code '2', error description: 'No such file or directory'.
U00029003 Cannot open file '/#####/####/#####/####/servicemanager/bin/../../agents/linux/bin/../temp/OACRCLER.TXT(ReadFileAuthority())', error code '2', error description: 'No such file or directory'.

once these logs are deleted manually the Agent starts normally and jobs will run fine.

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Cause

Configuration error

Resolution

Add UC_EX_IP_ADDR (this parameter) to the Agent inifile. UC_EX_IP_ADDR that points to the virtual cluster IP address.

Note: Its a pre-requisite to  specify the agent variable UC_EX_IP_ADDR that points to the virtual cluster IP address.

UC_EX_IP_ADDR

  • Description: IP address or name of the Agent.

    When the Agent starts, it retrieves the IP address of the computer on which it is running automatically. It passes this information on to the Automation Engine, where it is stored in this variable.

    The Automation Engine uses IP address and port number (variable UC_EX_IP_PORT) of the Agent in the Header and Trailer Includes and passes this information on to the Job Messenger. The Job Messenger uses this data to connect to the Agent.

    If the Agent runs in a cluster, you can enter this cluster virtual IP address here. For more information, see Automation Engine and Clusters.

    (z/OS Agent) The Agent uses these values only for the Sysplex configurations of a z/OS mainframe system.

  • Definition in INI file: No

Additional Information

https://docs.automic.com/documentation/webhelp/english/AA/12.3/DOCU/12.3/Automic%20Automation%20Guides/help.htm#AWA/AdministrationPerspective/AG_Agent_Variables.htm

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