Following a repair of Symantec Endpoint Protection Manager (SEPM), "Unexpected Server Error" is encountered when logging in to SEPM. The following error can be seen in the scm-ui (located in TEMP directory):
Nov 25, 2020 1:50:17 PM STDOUT: NoSuchProviderException Exception in getting MessageDigest.getInstance in FIPS Mode: no such provider: Symantec
Nov 25, 2020 1:50:17 PM GUIManager INFO: Unexpected server error. ErrorCode: 0x10010000
Nov 25, 2020 1:50:17 PM STDOUT: GUIManager>> preparePostRequestHttpURLConnectionForLogin>> CommunicationException: Unexpected server error. ErrorCode: 0x10010000
or
2022-04-20 12:28:04.202 THREAD 26 SEVERE: SemServiceManager> getServiceStatus>> Error code from sc query: 1060
Nov 25, 2020 1:50:25 PM STDOUT: ServerCertUtil> readCreateStorePasswd>> Unable to read the Storepasswd from file: E:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\conf\server.xml
Release :SEP 14.x
FIPS implementation was damaged during the repair, but remains enabled.
Disable and re-enable FIPS mode: