when the job monitor is called in the AWI GUI from process monitoring, This leads to the error message "jobtype cannot be null"

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Below error occurs, When the attached job xml is exported through transport case.
1.Platform details are missing on AWI GUI.
2.when the job monitor is called in the AWI GUI from process monitoring, This leads to the error message "jobtype cannot be null" 

 

Steps to reproduce the behavior:
1. When imported the attached job xml through transport case to AWA 12.3.4
2. Then We observe that platform details is missing on AWI.
3. Now When we try to execute the job manually and modify the job we are receiving the error.
(executing like : When executing the job from execution -> execute once -> click for wait for manual release

error message: JobType Cannot be Null

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Cause

Performance

Resolution

Follow below resolution steps.

0. Backup: DB backup, transport case, etc..
1. Export the affected jobs to .xml
2. Delete the existing.
3. Import the jobs from the .xml