unable to login to hub

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We are not able to login to hub and getting the The LoginHubIP key is 127.0.0.1 Under the NimBUS Manager>NcSplitFrame,

Environment

UIM 9.01

Hub  9.20

Resolution

Please check the hub information is configure under registry:-

Open regedit -> HKEY_CURRENT_USER -> Software -> Nimbus Software -> NimBUS Manager -> Options and here verify that exist hub login key pointing to incorrect address/ correct Address. If its pointing Incorrect address please remove it and provide the correct hub ip address.

Restart the Primary Hub server