Looking in the DX platform cluster management there is a red triangle next to the tenant information.
Release : 20.2
Component : Introscope
The red triangle next to tenant status means there were some problems during tenant provisioning or tenant update job
Hovering over the triangle should give feedback to the problem but this has been confirmed as a defect in 20.2 to be fixed in the future.
Information on investigating why the red triangle would appear
- Gather all logs from apmservices-gateway pod, these are persisted to NFS so all historical logs would need to be reviewed
If the logs do not indicate the issue (they are stored for 14 days only), the following can be investigated