[PAM][Threat Analytics] Unable to deploy TA 2.2.3 OVA

Products

• CA Threat Analytics for PAM

Issue/Introduction

Unable to deploy DVD0000000000861.ova due to following error.

TA version is 2.2.3

EXSI version: 6.7/7.0

 

Environment

Release : 2.2.3

Component : THREAT ANALYTICS FOR PRIVILEGED ACCESS MANAGER

Cause

OVA file is a ZIP container with OVF and VMDK files.

OVF file contains virtual hardware device information.

Among the devices under "<VirtualHardwareSection>", 5th device("<Item>") which has devicetype 35 is not supported.

And this device turns out to be a sound card which is not essential for Threat Analytics.

 

Resolution

Extract the OVA file.

7z.exe x DVD0000000000861.ova -o Extracted

 

In the extracted folder you will find 4 files.

TAP-201908131531.ovf
TAP-201908131531-disk2.vmdk
TAP-201908131531-disk1.vmdk
TAP-201908131531.mf

 

Modify "TAP-201908131531.ovf" file by removing the following device element that is causing problem.

      <Item>
        <rasd:AddressOnParent>3</rasd:AddressOnParent>
        <rasd:AutomaticAllocation>false</rasd:AutomaticAllocation>
        <rasd:Caption>sound</rasd:Caption>
        <rasd:Description>Sound Card</rasd:Description>
        <rasd:ElementName>sound</rasd:ElementName>
        <rasd:InstanceID>5</rasd:InstanceID>
        <rasd:ResourceSubType>ensoniq1371</rasd:ResourceSubType>
        <rasd:ResourceType>35</rasd:ResourceType>
      </Item>

 

Save "TAP-201908131531.ovf"

 

Deploy OVF as below. (DO NOT INCLUDE "TAP-201908131531.mf")