Scheduled report . You do not have sufficient rights to perform this action.

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

A user reported that he was getting a 'You do not have sufficient rights to perform this action.' message when trying to view a link from a scheduled emailed report. I received the same message when clicking the link. I also get the same message when clicking the link in the Managed Scheduled reports.

Environment

Release : 20.2

Component : CA Performance Center

Cause

Scheduled Email class is using the default Encrypter and not taking into account the SsoEncryptionKey setting in the SsoConfig at all. This is a defect and is fixed in 20.2.6.

Resolution

Scheduled Email class is using the default Encrypter and not taking into account the SsoEncryptionKey setting in the SsoConfig at all. This is a defect and is fixed in 20.2.6. The workaroundis to set the SsoEncryptionKey back to the default #$utP9%z using SsoConfig

cd /opt/CA/PerformanceCenter
./SsoConfig
1 (DX NetOps)
4 (Single Sign-On)
1 (Remote Value)
7 (Encryption Decryption Key)
u (update)
#$utP9%z (default key)
Q (Quit)

note: You will need to restart “CA NFA OData Service"  in NFA to get it to use the new encryption key