Unable to connect to insight as well as create any insight reports
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Unable to connect to insight as well as create any insight reports

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Article ID: 204056

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Updated On:

Products

Automic Automation Intelligence

Issue/Introduction

Unable to connect to insight and create or review any reports in Google Chrome browser

Some symptoms include:

Insight reports are not listed in AAI WebUi to run a report
Unable to review insight related reports list
Adhoc report on Insight is not working - running the Ad hoc report for login history from Insight does not bring back any data

Environment

Release : 6.0.1

Component : AUTOMIC AUTOMATION INTELLIGENCE ENGINE

Cause

New update to Google Chrome browser: https://duo.com/decipher/google-rolls-out-samesite-cookie-changes-to-chrome

Resolution

Make sure the full domain name of the server is used in the browser