ITPAM Server Migration regarding
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ITPAM Server Migration regarding


Article ID: 204026


Updated On:


CA Process Automation Base


Hello, Currently we have two ITPAM server with windows 2012 r2 and there is a plan to build the new servers for ITPAM. And we have a lots of runbook going with these two servers, so we need to migrate existing itpam workplace to new one. By the immediate effect, please someone can help this out.


Release : 4.0

Component : Process Automation


There is no supported process for migrating from one set of servers to another. If you point a new ITPAM install at an existing database it will find the library of process instances, but all of the instance runs have a Orchestrators UUID attached and will only run if that UUID matches. This will cause all running instances hang in their current state.

The best option would be to setup these 2 new servers as Cluster Nodes, once sure those new systems are working and executing processes shut down the 2 original orchestrators.
This will register the new orchestrators with the existing UUID and allow existing instance to run on those new installs.