AE: Message U00005127 in WP-Server Log

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

The following kind of error messages keep appearing in the WP logs:

U00005127 Program error: the user USER/DOMAIN has no T=target and no B=base version.

U00005127 Program error: the user CLIENT/USER/DOMAIN has no T=target and no B=base version.

 

What is the reason and how can these messages be suppressed?

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Cause

The user object definition seems to be corrupted in the PWP process memory, T and B fields do not apply for Users but for the ZDU referring to the target and base versions to perform the AE upgrade.

Resolution

The issue was caused by a PWP corrupted memory, to fix the problem, simply move the PWP role to a different WP and restart the old PWP process.
The error should no longer occur.