JVMCFRE003 bad major version; class=oracle/jdbc/driver/OracleDriver, offset=6

Products

• CA Workload Automation DE - Business Agents (dSeries)
• CA Workload Automation DE
• DSERIES- SERVER
• CA Workload Automation DE - System Agent (dSeries)
• CA Workload Automation DE - Scheduler (dSeries)

Issue/Introduction

PeopleSoft plugin terminating with error;

java.lang.UnsupportedClassVersionError: JVMCFRE003 bad major version; class=oracle/jdbc/driver/OracleDriver, offset=6

Environment

Release : 12.0

Component : CA Workload Automation System Agent

Cause

The JVM exception indicates JRE compatibility issue with Oracle JDBC driver installed.

Resolution

The Oracle JDBC driver (ojdbc10.jar) installed in <Agent_installdir>/jars/ext/ directory is not certified with Java 8 used by the agent. 

Replace the ojdbc10.jar with ojdbc8.jar

Additional Information

From Agent for PeopleSoft (plugin) documentation;

CA recommends that you use ojdbc8.jar. If that driver does not work, use the latest certified driver that ships with your database. Contact your Database Administrator for more information.