After installing NFA, when trying to access the web URL http://<serverName>/ra it directs you to a directory listing instead of the NFA website.

book

Article ID: 20397

calendar_today

Updated On:

Products

APPLICATION DELIVERY ANALYSIS SUPERAGENT CA Infrastructure Performance

Issue/Introduction

Description:

When logging into the NFA server's web site after a new installation, it directs to a page that shows what looks like a directory listing like below:

<Please see attached file for image>

Figure 1

Solution:

  1. Test by manually adding 'default.aspx' to the URL it should load the web page, like below:
    http://localhost/ra/default.aspx
  2. If this works, then it means that the "Default Web Site" in IIS does not have 'default.aspx' listed as a "Default Document"
  3. To correct this open IIS and go to the "Default Web Site", in the "Features View" double click "Default Document"

    <Please see attached file for image>

    Figure 2
  4. This will bring you to the screen below which will allow you to click "Add" on the right hand side of the screen.

    Then just manually type in "default.aspx"

    <Please see attached file for image>

    Figure 3
  5. Test the URL to the NFA page again and you should now be directed to either the login page or directly to the NFA website depending on your SSO settings.
  6. If the problem still occurs, it may be necessary to make the same change under "RA" as well as "Default Web Site".

Environment

Release: SAMCNH99000-9.3-NetQoS-SuperAgent-Management Console-Hardware
Component:

Attachments

1558695509958000020397_sktwi1f5rjvs16n0j.gif get_app
1558695508115000020397_sktwi1f5rjvs16n0i.gif get_app
1558695505534000020397_sktwi1f5rjvs16n0h.gif get_app