Spectrum CABI 6.4.3 Installation Error: Installation Type: ALREADY INSTALLED

Products

• CA Spectrum

Issue/Introduction

CABI is saying it is already installed after it was uninstalled to be put on a larger drive:

Environment

Release : 10.4.x

Component : Spectrum Core / SpectroSERVER

Resolution

1. Delete the following Registry key:

HKEY_LOCAL_MACHINE > SOFTWARE > ComputerAssociates > Shared > CA Business Intelligence

2. Relaunch Installer.