OI - Old APM SaaS alarms not getting cleared on OI side

Products

• DX Operational Intelligence

Issue/Introduction

After trying to close some old APM (SaaS) alarms manually, they do not appear to get closed on the OI side as expected. How does it work?

Environment

OI SaaS

Resolution

The old alarms are now controlled by the "Auto-Purge" feature and it has been documented in our guides, refer to "Configure the Data Purge":
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-platform-on-premise/20-2/installing/post-deployment-configuration-tasks.html#concept.dita_a4997e3b7ac1d4607d34697b7b7937f63538e1bb_AXA

NOTE: if you need to automate this task open a support ticket, provide reference #DE482623 

Additional Information

DX OI - Alarms explosion caused by the APM integration - How to delete All or individual APM alarms?
https://knowledge.broadcom.com/external/article/204085