Processes Containing Email Notification Scripts Erred Out
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Processes Containing Email Notification Scripts Erred Out

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Article ID: 203929

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

We are facing issues related to processes in the SaaS Environment.

The processes which contain email notification scripts are erred out with an error " Cannot connect to mail server: DUMMYMAIL".

 

Environment

Clarity PPM 15.x

Cause

The mail server is not enabled on the environment.

Resolution

Raise a support case to have the email server enabled on the environment.

Additional Information

Enable/Disable Email Notifications