Having problems with additional silent Client installs on Linux R11.3.6 SP8

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - System Agent (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent
• CA Workload Automation AE

Issue/Introduction

Facing below error while installing R11.3.6 SP8 client using silent install.

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sh-4.2# ./wa_setup.sh -r /tmp/Production_Q01_Client_R11.3.6SP8.properties -s
SMX000007       Script or command "as_prestart.sh" failed with exit code 12.
Reason:         The script or command encountered a problem.
Action:         Find further details in the installation log file
                /tmp/extract8299/installer/log/CAWorkloadAutomationAE.log.

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09:16:21 ++  Call script "as_prepif.sh"
09:16:21 ++  Script executed successfully
09:16:21 ++  Call script "as_prestart.sh"
There is already an agent installed with the name you specified. Edit the response and either specify a different agent name or change the value of 'Use_Existing_Agent' to 1.
09:16:22 !!  Script executed with error: 12
Script or command "as_prestart.sh" failed with exit code 12.
Reason:         The script or command encountered a problem.
Action:         Find further details in the installation log file
                /tmp/extract8299/installer/log/CAWorkloadAutomationAE.log.

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Even after specifying "Use_Existing_Agent =1" as shown in the error, it still fails.

 

Environment

Release : 11.3.6SP*

Component : CA Workload Automation AE Client

Cause

Need to use the standalone Client DVD (DVDSA1136SP8E.iso)

Resolution

Download the DVDSA1136SP8E.iso image. Do the silent Client install on the Linux machine by running the following commands:

1) mount -o loop DVDSA1136SP8E /mnt/iso

2) cd /mnt/iso/Client

2) ./client_setup -a <response file name>

3) ./client_setup -r <response file name>