VIP Hard Token Credentials not displaying security code
Article ID: 203820
Updated On:
Products
VIP Service
Issue/Introduction
When pushing the button, it is displaying the token ID, not the security code.
Environment
The Active Identity Token, 3/4 circle shaped tokens having (prefix AVT)
Resolution
Short press and long press give you two different outputs - If you give a short press the security code is displayed. If you hold the button for a few seconds it flashes "V Sn" then the credential ID without the AVT prefix
Feedback
Yes
No
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