SpectrumGtw_UDM Queue - Running DX IM 20.10, UDM_Manager 20.10, SpectrumGTW 8.68 and Installed Spectrum UIM Service 8.68
Article ID: 203818
Updated On:
Products
Issue/Introduction
The spectrum_gtw queue on the hub there is a buildup happening.
When restart the SpectrumGTW probe it is cleared, but after a short while the buildup start again
Environment
Release : 9.2.0
Component : UIM - SPECTRUMGTW
DX IM 20.10.
HUB 9.30, Trellis 20.10,
UDM_Manager 20.10,
SpectrumGTW 8.68
Spectrum UIM Service 8.68
Resolution
Please refer to below steps and give it a try:
1 - Deactivate spectrumgtw
2 - Delete the the contents of the Nimsoft/probes/gateway/spectrumgtw/cache folder
3 - Activate spectrumgtw
4 - Open the spectrumgtw GUI in Admin Console
a- Under Spectrum Configuration, Click "Actions"
b- Under Actions do both "Synchronize All Alarms Now" and "Synchronize All Inventory Now"
Additional Information
Please have a look at the spectrumgtw Troubleshooting documentation that might bring some help too:
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