This communication profile contains Cloud-enabled data that was expired on xxxxx. It can't be used to switch Cloud-enabled agents anymore.
search cancel

This communication profile contains Cloud-enabled data that was expired on xxxxx. It can't be used to switch Cloud-enabled agents anymore.

book

Article ID: 203810

calendar_today

Updated On:

Products

IT Management Suite

Issue/Introduction

Under the Agent Communication Profile page (SMP Console>Settings>Agents/Plug-ins > Symantec Management Agent > Symantec Management Agent Communication profiles), the following message appears: 

"This communication profile contains Cloud-enabled data that was expired on 12/4/2019 1:30:00 PM. It can't be used to switch Cloud-enabled agents anymore."

However, there is not a certificate with that expiration date in use (either in IIS Manager or Certificate Management (under SMP Console > Settings > Notification Server > Certificate Management)

Environment

ITMS 8.x

Cause

When you export an Agent Connection Profile, you can include CEM information in it that can be used by agents to switch to CEM mode. This functionality was initially implemented to allow CEM agent-switching from one SMP to another using "an alternate communication profile for the Symantec Management Agents" option in Targeted Agent Settings Policy > Alternate tab.
Certificates that are inserted into Agent Communication Profile are temporary, so they expire after a user-defined time. So actually this is not a problem except that "It can't be used to switch Cloud-enabled agents anymore". 

Even when you may haven't migrated from one SMP to a newer one or imported an Agent Communication Profile to the SMP. At some point in time, someone exported an Agent Communication Profile with CEM info and then imported it back. This is the only way to get a default Agent Communication Profile with CEM certificates.

Note:
If the Symantec Management Agent has a CEM policy and certificates, it will ignore CEM data from the Agent Communication Profile.
If not, it will try to switch to CEM mode using data from Agent Communication Profile. Since data is expired, the switch will fail.

Resolution

Refresh the Agent Communication Profile - export\import it. Then you can refresh the certificates in it:

  1. View the affected Agent Communication Profile as XML
  2. Save it to disk
  3. Set cemContent in it to False
    from:
    persistenConnection="False" httpsSecurity="7" https="True" http="True" cemContent="True" webResource="/Altiris/" profileGuid="{b586a950-514b-46a1-aebf-d234f922b586}">

    to:
    persistenConnection="False" httpsSecurity="7" https="True" http="True" cemContent="False" webResource="/Altiris/" profileGuid="{b586a950-514b-46a1-aebf-d234f922b586}">

  4. Remove entire <CEM></CEM> section

    from:

    -<CEM>
    -<sslCertificates>
    <sslCertificate>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</sslCertificate>
    </sslCertificates>

    <nscertificate>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</nscertificate>

    <gwcertificate>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</gwcertificate>

    <certsExpireUTC>637110810000000000</certsExpireUTC>
    -<gateways>
    <gateway name="cem1.example.com" thumbprint="66852d84a314446ee3efcb4f95a56805b6076516" port="443"/>
    <gateway name="cem.example.com" thumbprint="8cffbc03200dcd5ace947db1bc439ad48bba5225" port="443"/>
    <gateway name="CEMGW.example.com" thumbprint="7c0c16a4d3b017d2c21a57f444da7685dbbcdd6c" port="443"/>
    </gateways>

    </CEM>



    to:

    <CEM></CEM>

  5. Import it as an item in the SMP Console. You will need to import it not using "Import profile", but just as a regular item - using "Right-Click>Import" menu.
  6. Then recreate CEM policy to allow agents to reset CEM configuration.
Powered by Wolken Software