Webmethod Data is Not available under Introscope Investigator

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Article ID: 20370

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction

Description:

Problem:

Webmethod Integration Server is up and running but Agent is not activated, nor logs get generated, nor Agent node appears in the investigator

Environment:

Webmethods Integration Server 8.2.2
Linux Red Hat 5.0
APM Agent 9.1.6
EM 9.1.6 Standalone EM

Solution:

Make sure WM_HOME environment variable is set correctly in the startup script. Below an example:

IS_DIR=/opt/Webmethod/IntegrationServer
PROFILES_DIR=${IS_DIR}/../profiles/IS
PROFILE_SCRIPT=${PROFILES_DIR}/bin/start_runtime.sh
RUN_CONF=${PROFILES_DIR}/bin/setenv.sh
WM_HOME=opt/Webmethod/IntegrationServer
#WM_HOME=${IS_DIR}/..
WORK_DIR=

Environment

Release:
Component: APMINT