Installing the DSM Reporter on a standalone machine

book

Article ID: 20362

calendar_today

Updated On:

Products

Advantage Data Transport CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Server Automation CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Description:

This document outlines the procedure to install the DSM Reporter on a remote machine.

Solution:

The first thing you need to check is the version of MS SQL server or Oracle server you are using. SQL Client Tools/Oracle Client must be installed first in order to connect to the MDB.

SQL Client Tools/Oracle Client can be downloaded from their respective website.

  • From the ITCM 12.5 SP1 DVD1, run setup.exe . Then select the language you want to use to install. In this example - English.

    <Please see attached file for image>

    Figure 1

  • Select 'Install CA ITCM'.

    <Please see attached file for image>

    Figure 2

  • Click Next

    <Please see attached file for image>

    Figure 3

  • Read and Accept the License Agreement.

    <Please see attached file for image>

    Figure 4

  • Select the Agents you want to install. It requires at least the Basic Agent. In this example, I am choosing all plugins.

    <Please see attached file for image>

    Figure 5

  • Select Custom Installation.

    <Please see attached file for image>

    Figure 6

  • Select DSM Reporter which will automatically select DSM Explorer. Agent is required as well. Documentation is optional.

    <Please see attached file for image>

    Figure 7

  • Specify the Domain Manager

    <Please see attached file for image>

    Figure 8

  • Select whether you are using Oracle or SQL server for your MDB.

    <Please see attached file for image>

    Figure 9

  • Specify the Scalability server the agents will be reporting to.

    <Please see attached file for image>

    Figure 10

  • Enable the checkbox 'Create Start Menu Entry' if you want to create a Start Menu entry.

    <Please see attached file for image>

    Figure 11

  • Choose the Destination folder. The default location is "C:\Program Files\CA".

    <Please see attached file for image>

    Figure 12

  • Verify the Installer Summary.

    <Please see attached file for image>

    Figure 13

  • Review the components that have been installed.

    <Please see attached file for image>

    Figure 14

  • Start the DSM Service.

    <Please see attached file for image>

    Figure 15

The DSM Reporter is successfully installed.

Environment

Release: UASIT.99000-12-Asset Intelligence
Component:

Attachments

1558695501602000020362_sktwi1f5rjvs16n0y.gif get_app
1558695499753000020362_sktwi1f5rjvs16n0x.gif get_app
1558695497515000020362_sktwi1f5rjvs16n0w.gif get_app
1558695495826000020362_sktwi1f5rjvs16n0v.gif get_app
1558695494020000020362_sktwi1f5rjvs16n0u.gif get_app
1558695492119000020362_sktwi1f5rjvs16n0t.gif get_app
1558695490361000020362_sktwi1f5rjvs16n0s.gif get_app
1558695488085000020362_sktwi1f5rjvs16n0r.gif get_app
1558695486257000020362_sktwi1f5rjvs16n0q.gif get_app
1558695484382000020362_sktwi1f5rjvs16n0p.gif get_app
1558695482547000020362_sktwi1f5rjvs16n0o.gif get_app
1558695480792000020362_sktwi1f5rjvs16n0n.gif get_app
1558695478892000020362_sktwi1f5rjvs16n0m.gif get_app
1558695477042000020362_sktwi1f5rjvs16n0l.gif get_app
1558695475182000020362_sktwi1f5rjvs16n0k.gif get_app