Can I install third party software on EDR appliance?

Products

• Endpoint Detection and Response
• Endpoint Protection with Endpoint Detection and Response
• Advanced Threat Protection Platform

Issue/Introduction

Can additional software be installed on an Endpoint Detection and Response (EDR) appliance? Is the operating system accessible to the Admin account?

Environment

All EDR Appliances

Resolution

The root operating system level is not accessible to the Admin user. Customers are unable to make changes to the operating system or install 3rd party software.

The commands and folders that the Admin user has access to, are limited, in order to prevent changes or access beyond the appliances design goals.

Broadcom tests, releases and publishes the EDR appliance as a standard image.