Operator Console error with Microsoft Edge Browser - Data Access Error Dashboard failed to load

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Operator Console error with Microsoft Edge- Data Access Error Dashboard failed to load

Environment

Release : 20.3

Component : UIM - CABI

Resolution

Please follow the below steps to resolve the issue: 

- On the edge browser search bar type edge://flags/
- Then type samesite on the search flags
- Disable the below samesite settings then relaunch the browser:

• • SameSite by default cookies
  • Cookies without SameSite must be secure
  • Schemeful Same-Site
    
    

 

Additional Information

Related KBs:

UIM 20.3.x slow Operator Console, Group Trend Report redirects to CABI login, Data Access Error.
https://knowledge.broadcom.com/external/article/202982 

UIM - UMP/Operator Console CABI proxy configuration
https://knowledge.broadcom.com/external/article?articleId=205475

UIM Operator Console - Data Access Error
https://knowledge.broadcom.com/external/article?articleId=199555 

UIM 20.3.2 - Operator Console Data Access Error in OC
https://knowledge.broadcom.com/external/article?articleId=206627