TimeoutException after updating to the new OPMS optunnel

Products

• CA App Synthetic Monitor
• DX Application Performance Management

Issue/Introduction

OPMS error after updating to the new OPMS optunnel (Tunnel Client).

INFO: Connecting to wss://opp1.asm.saas.broadcom.com:443/2XXXXc3-9ea7-11ea-aaf9-03XXXXe4
Nov 17, 2020 7:19:29 PM com.ca.asm.optunnel.client.Main main
SEVERE: null
java.io.IOException: java.util.concurrent.TimeoutException
        at com.ca.asm.optunnel.client.tyrus.TyrusTunnelClient.start(TyrusTunnelClient.java:249)
        at com.ca.asm.optunnel.client.core.MultiClient.lambda$start$0(MultiClient.java:55)
        at java.util.ArrayList.forEach(ArrayList.java:1257)
        at java.util.Collections$UnmodifiableCollection.forEach(Collections.java:1082)
        at com.ca.asm.optunnel.client.core.MultiClient.start(MultiClient.java:53)
        at com.ca.asm.optunnel.client.Main.main(Main.java:148)
Caused by: java.util.concurrent.TimeoutException
        at org.glassfish.tyrus.core.TyrusFuture.get(TyrusFuture.java:71)
        at com.ca.asm.optunnel.client.tyrus.TyrusTunnelClient.start(TyrusTunnelClient.java:242)
        ... 5 more

Nov 17, 2020 7:19:29 PM com.ca.asm.optunnel.client.Main main
INFO: Stopping tunnel client.

Environment

Release : SAAS

Component : CA Automation Point

Resolution

The Tunnel Client (optunnel) relies on the proxy entry in /etc/yum.conf file.

Please review online guide for details.

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/app-synthetic-monitor/SaaS/on-premise-monitoring-stations-opms/opms-deployment-information.html