Data Aggregator dadaemon service fails to start

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

The Data Aggregator ActiveMQ service runs without problem but the dadaemon service fails to start or stay running.

The dadaemon service fails to start.

The dadaemon service fails to stay running once started.

File permissions errors and file not found errors are seen in various log files.

Environment

All supported Performance Management releases

Cause

File ownership changes at the group level were made causing file access and location problems for the dadaemon service start up.

Resolution

Reset the file ownership and group permissions to original post install values.

Restart the ActiveMQ and dadaemon services.