AWI Users can't login anymore into AE after their Distingushed Name in LDAP changes.
As workaround we need to manually sync LDAP for each user currently gets access denied on login.
The DN changes are just like these from 1 to 2:
Is there any modification that should be done in UC_LDAP_domain variables?
Release : 12.x and 21.X
Component : AUTOMATION ENGINE
Configuration issue, in the UC_LDAP_domain file, the variable USE_DISTINGUISHED_NAME was incorrectly set to Y.
Extract from the documentation:
Modify UC_LDAP_domain and set USE_DISTINGUISHED_NAME to N so that the DN is retrieved every time a user connects, else the JWP will use the previous outdated one which will fail to bind to the LDAP server.