App wrap failed: [] in AXA SaaS Online wrapper

Products

• CA App Experience Analytics
• CA Application Experience Analytics SaaS (AXA)

Issue/Introduction

When trying to use the Online Wrapper to wrap and sign an APK file in AXA SaaS, the following error is seen and the process does not complete:

App wrap failed: []

Environment

AXA SaaS

Cause

Android APK maintains generated IDs to resources such as layout, view, strings, images. While wrapping with App Experience Analytics SDK, if any mismatched IDs are not found, wrapping would be unsuccessful because while repackaging the same IDs cannot be mapped.

 

Resolution

In the command line wrapping process there is a flag to skip resource parsing and successful wrapping. This flag is the –r option .

In online wrapping, the equivalent to proceed with the wrapper with the -r flag, is selecting the following option:

             Optional: select __ to ignore resources and then upload your app's apk file 

1- Mark this checkbox BEFORE uploading the apk

    If this option is selected after the upload it will not be considered, hence causing the error. 

2- Upload the apk as usual

Additional Information

Troubleshooting - Android

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/app-experience-analytics-saas/SaaS/troubleshooting/troubleshooting-android.html