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Error: InitCatalina failed in CA Access Gateway (SPS)

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Article ID: 203339

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder)

Issue/Introduction

 

After upgrading CA Access Gateway (SPS) from 12.8SP2 to 12.8SP4, it failed to start. CA Access Gateway (SPS) gives below error:

  [31/Oct/2020:13:39:07-140] [INFO] - proxy: Initializing proxy communication module com.ca.proxy.apache.httpclient.SPSClient
  [31/Oct/2020:13:39:07-140] [INFO] - Forward Service started.
  [31/Oct/2020:13:39:13-596] [ERROR] - InitCatalina failed ('A child container failed during start')
  [31/Oct/2020:13:39:13-597] [ERROR] - org.apache.catalina.LifecycleException: A child container failed during start

 

Cause

 

Previously custom ACO parameters in a LocalConfig.conf file has been defined, however the upgrade of the Access Gateway to 12.8SP4 re-commented the LocalConfigFile parameter in the WebAgent.conf file.

 

Resolution

 

Modify the WebAgent.conf file to uncomment the LocalConfigFile parameter to solve this issue.