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SOI - CA Catalyst r3.4.x support for Windows Server 2016

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Article ID: 203294

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

Does CA Catalyst r3.4.x support for Windows Server 2016? 

as per SOI documentation windows 2016 is not supported: 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/service-operations-insight/4-2/connectors/ca-catalyst-r3-4-2-documentation.html

 

However, The SCOM Connector requires the SCOM console, which requires Windows 2016+ 

So is there currently any supported solution to use the SCOM connector?

Environment

Release : 4.2

Component : Service Operations Insight (SOI) Manager

Resolution

The SOI Team has done a sanity test with Windows 2016 and everything seems to be working fine in our environments. We are confident that customers should be able to use Windows 2016 till we officially certify Win 2019 in near future. If there are any issues that are encountered, we will do our best in assisting, however if the issue is around compatibility with Windows 2016 itself, customer will have to reach to the vendor accordingly