Download EEM v12.6.4 for SOI 4.2 CU3/CU4

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

Need to use EEM 12.6.4 to support Windows 2016.

I cannot find it on the support site.

Where can I download it?

Environment

SOI 4.2 CU3/CU4

EEM 12.6.4

Windows 2016

Cause

SOI v4.2 ships EEM v12.5 as an embedded product.

EEM v12.6.4 is the latest product release and supports Windows 2016 and Supports SOI 4.2 CU3/CU4 

EEM is an internal product, hence why it is not available for download on the Broadcom Support Portal. 

 

Resolution

EEM is shipped with the Product and Patch downloads. However, EEM Can also be downloaded at the link below: 

CA-Service-Operations-Insight-Solutions--Patches

 

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/service-operations-insight/4-2/installing/installation/how-to-perform-a-full-ca-soi-deployment/install-ca-eem.html