UC_EXT_INTERPRETERS not working properly - interpreter definition not found
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UC_EXT_INTERPRETERS not working properly - interpreter definition not found

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Article ID: 203267

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic One Automation

Issue/Introduction

One of the jobs using BEGIN_EXT_INTERPRETERS failed to start with 'FAULT_OTHER - Start impossible. Other error.'

Last message : U00010009 Runtime error in object 'xxxxxxxx' (RunID 'xxxxx'): Interpreter definition for interpreter 'POWERSHELL' not found in variable 'UC_EXT_INTERPRETERS_WINDOWS'.

Reviewed the UC_EXT_INTERPRETERS_WINDOWS in client 0 and it is already setup properly.

Environment

Release : 12.2

Component : AUTOMATION ENGINE

Resolution

Can see below error in WP logs after capturing with below debug settings.

WP with db=3 and tcp/ip=2.

Launch the same job that uses the Powershell interpreter.

20201112/005957.840 - UCUDB32 INSR RET 0000 HSTMT: 000000000A2544F0 VALUE: 0000000000000001 ALL:  0.00085 DB:  0.00075 ODBC:  0.00003 UDB:  0.00007
20201112/005957.840 - U00004505 Access violation: User: 'xxxx/BATCH' Object: 'UC_EXT_INTERPRETERS_WINDOWS' Access type: 'R' Reason: prohibition in authorization profile: 'BATCH.xxxx.PRD'.

20201112/005957.809 - INSERT INTO XAO (XAO_Idnr, XAO_TimeStamp1, XAO_Client, XAO_Type, XAO_USR_Idnr, XAO_OH_Idnr, XAO_OType, XAO_Name, XAO_OH_IdnrOld, XAO_AH_Idnr, XAO_ParentAct, XAO_MsgNr, XAO_MsgInsert, XAO_Level, XAO_ArchiveFlag, XAO_DeleteFlag) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
20201112/005957.809 - UCUDB32 INSR RET 0000 HSTMT: 000000000A256AD0 VALUE: 0000000000000001 ALL:  0.00072 DB:  0.00063 ODBC:  0.00002 UDB:  0.00008
20201112/005957.809 - UCUDB Memory Information (Opc=0205): Mem Usage =         4096 (   210317312,   210321408 ), VM Size =            0 (   194035712,    194035712 )
20201112/005957.809 - U00000009 'UC_EXT_INTERPRETERS_WINDOWS': Access denied
20201112/005957.809 -       EXIT UCUACL     RET: 0000000009  TIME: 0000,00798  RETTEXT='UC_EXT_INTERPRETERS_WINDOWS' privileg=000000000000000000'

Error was resolved after increasing the permissions/ authorization(READ EXEC) access to VARA UC_EXT_INTERPRETERS_WINDOW.