Administrative Console version has already been installed AdminUI upgrade

Products

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Issue/Introduction

When running the installer for the AdminUI 12.8SP4 in order to upgrade it from 12.8SP1 and this one stops and reports the following message:

  The Administrative Console version 12.80.100.1775 has already been
  installed on this system. Please upgrade Administrative Console
  Prerequisite installation first and then upgrade Administrative
  Console
  
The upgrade has been run that way:

The AdminUI has been first stopped.

  # su - <user>
  $ export IATEMPDIR=/<download_folder>
  $ /<download_folder>/adminui-pre-req-12.8-sp04-linux-x86-64.bin -i console
  $ /<download_folder>/ca-adminui-12.8-sp04-linux-x86-64.bin -i console

  The Administrative Console version 12.80.100.1775 has already been installed 
  on this system. Please upgrade Administrative Console Prerequisite 
  installation first and then upgrade Administrative Console

  $ exit

 

Environment

 

 

 

Resolution

Run the upgrade that way (1):

  # cd /<download_folder>/
  # unzip adminui-pre-req-12.8-sp04-linux-x86-64.zip
  # unzip adminui-12.8-sp04-linux-x86-64.zip
  # ./adminui-pre-req-12.8-sp04-linux-x86-64.bin -i console

  ===============================================================================
  Administrative UI Prerequisite Installer
  ----------------------------------------

  The Administrative UI Prerequisite Installer version 12.80.100.1775 has
  already been installed on this system. Would you like to upgrade to version
  12.80.400.2278?

    ->1- Exit
      2- Upgrade

  ENTER THE NUMBER OF THE DESIRED CHOICE, OR PRESS <ENTER> TO ACCEPT THE
  DEFAULT: 2
     
When the prereq installer finishes, then run:

  # ./ca-adminui-12.8-sp04-linux-x86-64.bin -i console

  Congratulations. Administrative Console has been successfully installed.
  Install information and uninstaller can be found in /{home_policy_server}/adminui/install_config_info

  # exit

or re-install the Prerequisites and AdminUI to solve this issue.

 

Additional Information

 

1. Upgrade an Administrative UI