No metrics from the CDM probe after deploying HPUX cdm probe package.

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

I recently made a copy of the AIX Base Super Pack and renamed the copy HPUX Base SuperPack. Then I deployed the HPUX Base SuperPack to a couple of HPUX servers. When I go into the CDM GUI nothing is selected.  Why is nothing selected?

Environment

Release : 20.3

Component : UIM - CDM WITH IOSTAT

Cause

- probe package configuration

Resolution

Navigate to:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-1/administering/working-with-infrastructure-manager/general-probe-management-in-infrastructure-manager.html#concept.dita_597e477b0edc8df59b21f7feb11c3ac59c106ee6_DistributingMultipleProbesandConfigurationFilesasaSuperPackage

and search for HPUX_11.

Basic sections...

Right-click on the Super Package/package in the archive and select 

Edit

.

Right-click the OStype tab and select Add section
.

Name the section based on the operating system of the target systems. The following operating systems are supported:

 

 

AIX_5

AIX_5_64

HPUX_11

HPUX_11_64

HPUX_11_ia64

LINUX_23

LINUX_23_64

LINUX_23_ppc64

SOLARIS_10_amd64

SOLARIS_10_i386

SOLARIS_8_sparc

SOLARIS_8_sparcv9

TRU64

win32

win64

win64_ia64

 

Select the operating system from the OStype drop-down menu.

 

Under files you'd have your cdm.cfx.

 

Follow these helpful KB Articles when creating the probe package for cdm despite not really creating a Superpackage other than a probe package for cdm on HPUX systems.

Create a cdm Superpackage for Multiple Operating Systems

https://knowledge.broadcom.com/external/article/35030/create-a-cdm-superpackage-for-multiple-o.html

UIM - Editing probe packages (configuration files and templates: .cfg and .cfx)

https://knowledge.broadcom.com/external/article?articleId=34027

Change Probe Configuration Setting On Multiple Robots in UIM

https://knowledge.broadcom.com/external/article?articleId=35048

 

The customer ultimately added an OS section for HPUX without a version number.