APM for SSO :SPS Metric "operations responses per interval" has a cap value
Article ID: 203122
Updated On:
Products
Issue/Introduction
We're running a CA Access Gateway (SPS) and when activating libraries
for Application Performance Manager (APM), then the field "Operations
Responses per Interval" never gets a higher value than 2.
How can we fix that ?
Resolution
According to the documentation, the product works as expected. You see
the CA Access Gateway (SPS) sending the same data as per
documentation, for which "Operations Responses per Interval" is
unfortunatly not included as this is stats about embedded Web Agent.
The CA Access Gateway (SPS) will send data as the documentation
states :
Data Monitoring Using CA Application Performance Management
Session Discovery
Post Agent Session Writer
Proxy rules Filter
Noodle Servlet
Java Web Agent
HTTP Client
Average response time for each backend web server
ACCESS GATEWAY Wait time
Proxy Rules fired off
https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/siteminder/12-8/configuring/ca-access-gateway-configuration/data-monitoring-using-ca-application-performance-management.html
and you see indeed the following being sent :
Session Discovery
Average+Session+Discovery+time+%28ms%29&metricValue=0
Java Web Agent
Average+Java+Web+agent+time+%28ms%29&metricValue=12
Post Agent Session Writer
Average+Post+Agent+Session+Writer+time+%28ms%29&metricValue=1
Proxy rules Filter
Average+Proxy+rule+filter+time+%28ms%29&metricValue=0
Noodle Servlet
Average+Noodle+Servlet+time+%28ms%29&metricValue=284
HTTP Client
Average+HTTP+Client+time+%28ms%29&metricValue=284
Proxy Rules fired off
Proxy+rules+fired&metricValue=%7BUnknown%3D4139%7D
ACCESS GATEWAY Wait time
SPS+Wait+time+%28ms%29&metricValue=0
Average response time for each backend web server
info.cern.ch%3AAverage+response+time+%28ms%29&metricValue=284
The integration is limited to these above stats. The other stats
you're looking for are about the Web Agent processing.
Unfortunately, there's no integration between CA Access Gateway (SPS)
embedded Agent and APM anymore, and that integration is limited to Web
Agent on certain Web Servers :
how do I get APM agents for Secure Proxy Server (SPS) to show up in download area
There is no longer a SPS product.
Installation and Configuration
Prerequisites
Before you install and configure CA APM for CA SSO, complete the
following steps:
1. Install the following components on the system where you want to
install CA APM for CA SSO:
- CA SSO Policy Server
- CA SSO Web Agent for IIS, Oracle iPlanet, Apache, IBM HTTP
Server, Oracle HTTP Server, and/or Domino
- CA APM EPAgent Host; ensure EPAgent is running and the HTTP
Port and Network Data Port are accessible
Note: Remember the Host Name, HTTP Port, and Network Data Port to
be used during installation.
2. Install the EPAgent on each Policy Server and Web Agent systems
or maintain an EPAgent server to host all EPAgents.
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/apm-for-siteminder/13-2/installation-and-configuration.html
https://knowledge.broadcom.com/external/article?articleId=94306
Reading further the CA Access Gateway (SPS) documentation, if you set
in server.conf the enablemonitoring="yes" then the embedded Agent data
will be sent to the Policy Server and you'll be able to see these
Agent stats throught the OneView Monitor.
Enable Data Monitoring :
c. (Optional) To monitor the agent instance metrics configured with
Access Gateway, set the following value:
enablemonitoring=yes
d. Save the changes.
3. Configure the ACO for each Web Agent that is configured with Access
Gateway
Monitor Web Agents with OneView Monitor
OneView Monitor reports cache statistics and other information to
Policy Server, which administrators can use to analyze and fine-tune
the Web Agent. You control OneView monitor with the following
parameter:
EnableMonitoring
Specifies whether the agent sends monitoring information to Policy
Server.
Default: Yes
https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/siteminder/12-8/configuring/ca-access-gateway-configuration/data-monitoring-using-ca-application-performance-management.html
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