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Unable to Add model to a custom Device Family in Spectrum OneClick after upgrading

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Article ID: 203092

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Updated On:

Products

CA Spectrum

Issue/Introduction

After upgrading Spectrum and running the NewMM.pl script, some of the models that were converted were moved out of a custom Device Family in Spectrum OneClick and placed into an out of the box Device Family.

When trying to Add the model back into the custom Device Family, the model is removed from the out of the box Device Family but not placed into the custom Device Family as expected.

Environment

Release : Any

Component : Spectrum Network Configuration Manager

Cause

The NewMM.pl script did not fully convert the model as expected.

Resolution

Destroy the model and recreate the model from scratch. The model will be placed in the out of the box Device Family. Then Add the model to the custom Device Family.