cdm probe error for socket disconnected, port dropped and error code 125
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cdm probe error for socket disconnected, port dropped and error code 125

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Article ID: 203078

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

The cdm probe is not starting and in the controller log I see:

Oct 16 03:02:44:850 [0001] Controller: sockCompleteConnect: socket disconnected
Oct 16 03:02:48:885 [0001] Controller: Port dropped: cdm 48008

 

Environment

  • Release : DX UIM 20.x / 23.4
  • Component : UIM - CDM WITH IOSTAT
  • target OS: Solaris 11
  • cdm version: any

Cause

Port dropped: cdm 48008 / error code 125 indicates 'address already in use.'

Resolution

1. Ensure you are running the latest version of CDM

2. Verify the  first_probe_port key and ensure it is not set to a port that is  being blocked/address already in use

3. Check what other process/app might be using the port by running:

netstat -an|grep <port>

You can try setting the controller first_probe_port to 48010.

4. Check for core dumps too - and make sure there is no security software blocking the probe/process/port. Sometimes security software blocks ports when they are not previously whitelisted, e.g., illumio.

5. Check the Solaris Firewall.

To Disable the Firewall:
svcadm disable svc:/network/ipfilter:default

To check the status of the Firewall:
ipfstat -io

Additional Information

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