Output missing with printer make RISO

Products

• Spool

Issue/Introduction

Testing new printers of the make RISO and it seems the file is sent but nothing is being actually printed.

We see this message in the ESFLOG:

ESF931 File nnn printed on printer PRT1 3 pages (Active= 1 / Elapse= 32 secs)

Environment

Release : 12.0 14.0

Component : CA Spool

Resolution

The driver LPR worked with this RISO printer (TCPDRIV=LPR)