Delay in email alert

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Delay is observed in receiving email alerts.

Email alert came at 11:58 AM

 

 

UIM console : alert came at 11:35 

 

Environment

UIM 9.02 and later

Emailgtw 2.84

Resolution

The 10061 is a winsock connection error meaning the connection was refused. No connection could be made because the target machine actively refused it. This usually results from trying to connect to a service that is inactive on the foreign host i.e. one with no server application running.

Check that the ports are open and listening on the consuming system.