Deleting Agents via ROC
Article ID: 203015
Updated On:
Products
Issue/Introduction
When an agent is removed from the server is it removed from the ROC? If not, can an agent be removed from the ROC?
Environment
Release : 6.6
Component : CA RELEASE AUTOMATION RELEASE OPERATIONS CENTER
Cause
Agent uninstalled from operating system. The UI does not have an option to uninstall the agent via the UI.
Resolution
Uninstalling the agent from a server does not remove the agent from Nolio's inventory of agents. Do do this you can go to Agent Management -> select the agent -> click the Delete button.
Additional Information
The method outlined is definitely available in 6.7.0.81. In this version it deletes it indiscriminately. The two agents used while testing had artifacts delivered to it, and the other was a retrieval agent - yet it still deleted it without mentioning anything. Versions of 6.6 will error if these associations exist.
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