UIM - UMP wasp probe unable to start
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UIM - UMP wasp probe unable to start


Article ID: 203013


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM)


Recently upgraded UIM in our testing environment. After upgrade from 8.51 to 9.0.2 the wasp probe unable to start. What is the cause and how do we solve this?



Release : 9.0.2

Component : UIM - UMP


Verify the DB connection to UMP as can see below error in portal logs 

at org.quartz.impl.jdbcjobstore.JobStoreSupport.acquireNextTriggers(JobStoreSupport.java:2751)
at org.quartz.core.QuartzSchedulerThread.run(QuartzSchedulerThread.java:264)
Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: The TCP/IP connection to the host xxxx, port 1433 has failed. Error: "connect timed out. Verify the connection properties, check that an instance of SQL Server is running on the host and accepting TCP/IP connections at the port, and that no firewall is blocking TCP connections to the port.".
at com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDriverError(SQLServerException.java:170)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(SQLServerConnection.java:1049)