TSS9406E PROBABLE SITE INTERFACING ERROR (030)

Products

• Top Secret
• Top Secret - LDAP
• WEB ADMINISTRATOR FOR TOP SECRET

Issue/Introduction

Receiving TSS9406E PROBABLE SITE INTERFACING ERROR (030) during the print process on IBM PSF50 (Print Service Facility) in rare cases.
However, since PSF is not batch, there is no Joblog and no error event is output to the TSSUTIL report.

(Syslog content)
00:39:57:34  *APS6511I PSF50 FSS50 *** PRT50 (TCPIPB) INTERVENTION 183
                                       REQUIRED, DEF=  4370, RICOH Pro F2120, IPADDR=10.201.90.103.
00:46:28:70  $PRT50
00:55:34:66  $HASP170 PRT50    INTERRUPTED
00:55:47:57  TSS9406E PROBABLE SITE INTERFACING ERROR (030)

Get a SLIP dump with DIAGTRAP. TSS MODI(DIAGTRAP(1,ON,KER,*,030,*,*,1))

Scenario to duplicate the problem.
1 Stop printer (PRT50) by $PPRT50 during printing.
2 $IPRT50 to interrupt.
3 Start the printer by $SPRT50 after printer status changed to DRAINED.
4 TSS9406E error.

The print process works normal whole TSS9406E is issued.

Environment

Release : 16.0

Component : CA Top Secret for z/OS

Resolution

IBM PSF50 issued RACROUTE REQ=AUTH with invalid USER TOKEN address. TSS has no problem to issue TSS9406E.

---------------------------------------------------------------------------
7F506B38                         5C000000   08000000   |         *....... |     
7F506B40   02000000   00000000   00000000   00000000   | ................ |     
7F506B50   00000000   00000000   00000000   7F52C9A8   | ............".Iy |     
7F506B60   00CDF430   00000000   00000000   00000000   | ..4............. |     
7F506B70.:7F506B7F. LENGTH(X'10')--All bytes contain X'00'                      
7F506B80   00000000   000000BC   7F52C958   1882AA90   | ........".I..b.. |+4C = RCUTOKEN USER TOKEN     
7F506B90.:7F506C0F. LENGTH(X'80')--All bytes contain X'00'                        3rd party (1.9)  

7F52C9A8                         D2E2E64B   4ED1C5E2   |         KSW.+JES |-RCENTY32  ENITY    
7F52C9B0   F24B5BD1   C5E2D5C5   E6E24BE2   E3C3F2F6   | 2.$JESNEWS.STC26 |    
7F52C9C0   F7F6F54B   C4F0F0F0   F0F1F0F8   4BD1C5E2   | 765.D0000108.JES |    
7F52C9D0   D5C5E6E2   40404040   40404040   40940088   | NEWS         m.h |    

00CDF430   08D1C5E2   E2D7D6D6   D36F0000   F0F1F2F3   | .JESSPOOL?..0123 |-RCCLAS32  CLASSNAME

000000BC                                    02666B20   |             ..,. |-RCUTOKEN  USER TOKEN - 3rd party
000000C0   28000000   00000000   FBFFFFFB   FCFFFD40   | ...............  |  

7F52C958                         50018853   95545555   |         &.h.n... |-RCRTOKEN  RTOKEN          
7F52C960.:7F52C98F. LENGTH(X'30')--All bytes contain X'55'                            
7F52C990   55555555   55555555         

1882AA90   27D1C5E2   F24BD3D6   C3C1D34B   D7D9E3F5   | .JES2.LOCAL.PRT5 |-RCLOGSTR  LOGSTR    
1882AAA0   F0404040   40404040   40404040   40404040   | 0                |