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Unable to access Operator Console - invalid credentials message

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Article ID: 202979

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

I am trying to access the Operator Console but I get invalid credential message.

I see in the community the following: https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?MessageKey=737b85da-fa7e-4418-bd8c-cc017208dd1c&CommunityKey=170eb4e5-a593-4af2-ad1d-f7655e31513b&tab=digestviewer#bm737b85da-fa7e-4418-bd8c-cc017208dd1c so I know there is a bug in that. Could you please provide the workaround?

Environment

Release : 20.1

Component : UIM - OPERATOR CONSOLE

Cause

- defect (fixed)

Resolution

Please download and deploy ump_operatorconsole-2.0.3-HF2.zip from the hotfix site:

https://support.broadcom.com/external/content/release-announcements/CA-Unified-Infrastructure-Management-Hotfix-Index/7233

to the robot where the OC is installed.

Release Notes:

Hotfix: ump_operatorconsole-2.0.3-HF2.zip
Release Date: 28 May 2020
Applicable for: UIM 20.1.0

This hotfix addresses the following:

DE434110 - Not able to create an Alarm policy for large dynamic groups (1000+)
DE459060 - Alarm Policy: Service Metrics not available to select for a single device
DE454019 - Operator Console CABI Summery Page does not Load Correctly.
DE452320 - Operator console login is failing in some machines


Previous fixes rolled-up are:
ump_operatorconsole-2.0.3-HF1

Dependencies/Prerequisites:
None

Steps to apply the patch:
1. Drag the ump_operatorconsole-2.0.3-HF2.zip from your local drive to the Archive folder in IM.
2. Drag the ump_operatorconsole installation package (version 2.03hf2) from the Archive folder in IM to the UMP robot.

Related patches:
None