Symantec Data Loss Prevention (DLP)
The Enforce incident queue is backlogged the system events lists error code 1234 with the following message
Failed to instantiate lookup plug-in com.vontu.lookup.script.
ScriptLookup. It was unloaded. Error message: Script Lookup Processing Error
The incident persister log contains the following message:
<date/time> (SEVERE) Thread: 730 [com.vontu.lookup.script.ExecLauncher.launch] Failed to execute script.
com.vontu.lookup.script.ScriptLookupException: Cannot run program "C:\SymantecDLP\jre\bin\java.exe": CreateProcess error=2, The system cannot find the file specified
From the Enforce console, navigate to System > Incident Data > Lookup Plugins > then click on the plugin. Update the path for the script command that failed to execute.