When using Service Desk Classic Workflow, can an email be sent to the new assignee of a Workflow Task?
Article ID: 20297
Updated On:
Products
CA IT Asset Manager
CA Software Asset Manager (CA SAM)
ASSET PORTFOLIO MGMT- SERVER
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
CA Service Desk Manager
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
Description:
When using Service Desk Classic Workflow, can an email be sent to the new assignee of a Workflow Task?
Solution:
There is no current functionality to notify anyone when the assignee of a Workflow Task is changed.
Environment
Release: UAPMAC990JPP-12.6-Asset Portfolio Management-Asset Configuration
Component:
Component:
Feedback
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