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Receiving unexpected emails from Dev environment

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Article ID: 202965

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

An environment (such as your Development environment) has email notifications off. However, scheduled reports / notifications from Advanced reporting are still being received.

Environment

Release : SAAS - All supported versions

Component : CLARITY SAAS / GCP

Cause

Jaspersoft Email notifications are not turned off

Resolution

Turn off the Jaspersoft email notifications. This is different from the Clarity general email notifications.